Question 1

What's the difference between Free and paid plans?

Accepted Answer

The Free plan lets you try the service casually with basic features, but generation count, saved projects, and advanced features may be limited.
Paid plans let you create, save, and use everything you need without limits.

Question 2

How is this different from other design tools?

Accepted Answer

Most design tools are template-based. Yo-B is a branding execution system that connects brand strategy, Brand DNA–driven consistency, and automatic content publishing. If you need a dedicated startup team, we recommend Yo-B PRO.

Question 3

If I upgrade from Free, will my existing data be kept?

Accepted Answer

Yes — your data is preserved. Projects and work created on the Free plan stay usable after upgrading to a paid plan. After payment, the paid plan's features and usage limits are simply added on top.

Question 4

Can I use government vouchers?

Accepted Answer

Whether a support program or voucher can be used for payment depends on the payment method and operating policy. Let our customer center know which subsidy or voucher you'd like to use, and we'll confirm whether it's supported.

Question 5

What's the difference between monthly and yearly billing?

Accepted Answer

Monthly billing charges you every month — ideal if you want to start without commitment. Yearly billing is charged once per year at a lower rate than monthly. If you plan to use Yo-B long term, yearly is more cost-effective.

Question 6

Can I start using it right after payment?

Accepted Answer

Yes. Paid-plan features become available the moment payment is completed. Payment approval or account sync can occasionally take a moment, but in most cases everything applies right after checkout.

Question 7

Can I change or cancel my plan anytime?

Accepted Answer

Yes, you can change or cancel your plan at any time. Even after cancellation, paid features remain usable until the end of the billing period you already paid for.

Question 8

What happens to my data after cancellation?

Accepted Answer

Your account and previous work data are kept after cancellation. However, paid-only features and any extra usage allowance may be restricted once the paid period ends.

Question 9

How does the refund process work?

Accepted Answer

Refunds are available within 7 days of upgrading to a paid plan. See our terms of service for details.

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Frequently asked questions